IMPORTANT LEGAL INFORMATION: PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE. THESE TERMS AND CONDITIONS APPLY TO ALL VISITORS TO OR USERS OF GunnarandTroy.COM, THE HOME PAGE OF WHICH IS AT GunnarandTroy.COM (THIS "WEBSITE"). YOUR USE OF THIS WEBSITE CONFIRMS YOUR UNCONDITIONAL ACCEPTANCE OF THE FOLLOWING TERMS AND CONDITIONS. IF YOU DO NOT ACCEPT THESE TERMS AND CONDITIONS, DO NOT USE THIS WEBSITE.

Copyright Notice and use of Website. The design of this website and all text, graphics, information, content, processes, and other material displayed on or that can be downloaded from this website are protected by copyright, trademark, and possibly patent and other laws and may not be used except as permitted in these Terms and Conditions or with prior written permission of the owner of such material. The contents (including without limitation, the look and feel, all text, photographs, images, video and audio) of this website are © 2023, Gunnar & Troy Inc. All rights reserved. You may not modify the information or materials displayed on or that can be downloaded from this website in any way or reproduce or publicly display, perform, or distribute or otherwise use any such information or materials for any public or commercial purpose. You may not copy, reproduce, publish, transmit, distribute, perform, display, post, modify, create derivative works from, sell, license or otherwise exploit this website. Any unauthorized use of any such information or materials may violate copyright laws, trademark laws, laws of privacy and publicity, and other laws and regulations and is prohibited. In the event of a violation of these laws and regulations, Gunnar & Troy Inc. reserves the right to seek all remedies available by law and in equity. Gunnar & Troy Inc. reserves the right to block or deny access to the website to anyone at any time for any reason.

Trademarks. Gunnar & Troy Inc. ("Gunnar & Troy" or "we") retains all rights regarding their trademarks, trade names, brand names and trade dress. These marks, names or trade dress, and all associated logos or images, are registered and/or common law trademarks of Gunnar & Troy are protected by U.S. and international laws and treaties. No license to the use of such marks, names or trade dress is granted to you under these terms and conditions or by your use of the GunnarandTroy.com website. Your misuse of the trademarks displayed on the GunnarandTroy.com website is strictly prohibited. You are also advised that Gunnar & Troy will aggressively enforce its intellectual property rights to the fullest extent of the law, including the seeking of civil remedies and criminal prosecution.

Products, Content and Specifications. All features, content, specifications, products and prices of products and services described or depicted on this website, are subject to change at any time without notice. Gunnar & Troy makes all reasonable efforts to accurately display the attributes of its products, including the applicable colors; however, the actual color you see will depend on your computer system, and we cannot guarantee that your computer will accurately display such colors. The inclusion of any products or services on this website at a particular time does not imply or warrant that these products or services will be available at any time.

Special Notice on Search Engine Optimization: Gunnar & Troy and its affiliates have a no-tolerance policy regarding the use of our trademarks or names in metatags and/or hidden text. Specifically, the use of our trademarks or names in metatag keywords is trademark infringement, and the use of trademarks or names in page text, metatags, and/or hidden text for purposes of gaining higher rankings from search engines is unfair competition. Linking to any GunnarandTroy.com Web page is prohibited absent express written permission from Gunnar & Troy Inc. Framing, inline linking or other association of the GunnarandTroy.com website or its or its suppliers' software or HTML code, scripts, text, artwork, photographs, images, video, and audio with links, advertisements and/or other information not originating from the GunnarandTroy.com website is expressly prohibited.

Third Party Links. Periodically, links may be established from this website to one or more external websites or resources operated by third parties (the "Third Party Sites"). These links are provided for your convenience only. In addition, certain Third Party Sites also may provide links to the GunnarandTroy.com website. None of these links should be deemed to imply that Gunnar & Troy endorses the Third Party Sites or any content therein. Gunnar & Troy does not control and is not responsible or liable for any Third Party Sites or any content, advertising, products, or other materials on or available from such Third Party Sites. Access to any Third Party Site is at your own risk and Gunnar & Troy will have no liability arising out of or related to such websites and/or their content or for any damages or loss caused or alleged to be caused by or in connection with any purchase, use of or reliance on any such content, goods, or services available on or through any such Third Party Site.

User Information. Other than personally identifiable information, which is subject to this website's Privacy Policy, any material, information, suggestions, ideas, concepts, know-how, techniques, questions, comments or other communication you transmit or post to this website in any manner ("User Communications") is and will be considered non-confidential and non-proprietary. We and our respective affiliates and our or their designees may use any or all User Communications for any purpose whatsoever, including, without limitation, reproduction, transmission, disclosure, publication, broadcast, development, manufacturing and/or marketing in any manner whatsoever for any or all commercial or non-commercial purposes. We may, but are not obligated to, monitor or review any User Communications. We will have no obligation to use, return, review, or respond to any User Communications. We will have no liability related to the content of any such User Communications, whether or not arising under the laws of copyright, libel, privacy, obscenity, or otherwise. We retain the right to remove any or all User Communications that includes any material we deem inappropriate or unacceptable. If you are accessing and using this website on someone else's behalf, you represent that you have the authority to bind that person as a principal to all terms and conditions provided herein and you agree to accept liability for harm caused by that person's wrongful use of the website.

The GunnarandTroy.com Site, do not knowingly solicit or collect personally identifiable information online from children under the age of 13 without prior verifiable parental consent. If Gunnar & Troy learns that a child under the age of 13 has submitted personally identifiable information online without parental consent, it will take all reasonable measures to delete such information from its databases and to not use such information for any purpose (except where necessary to protect the safety of the child or others as required or allowed by law). If you become aware of any personally identifiable information we have collected from children under 13, please contact us at custserv@GunnarandTroy.com or by calling 1-866-433-5464.

User Conduct. You shall NOT do any of the following: (a) attempt to modify or "hack" this website; (b) access any area on the website which you are not explicitly authorized to access; (c) interfere with, restrict or inhibit any other user from the use and enjoyment of the website; (d) impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity; (e) collect or harvest personal information about other users of the website; and (f) jeopardize the operation of computer systems owned by Gunnar & Troy Inc. or any of its affiliates or the reputation of Gunnar & Troy Inc. or any of its affiliates.

Shipping Eligibility. This limited-time promotion is only available in the United States. Gunnar & Troy does not ship internationally.

Purchase Limitations. In an effort to ensure that all customers have access to our product, Gunnar & Troy reserves the right to limit the quantities sold per transaction and cancel orders that exceed the maximum allowable limit.

Refusal of Shipments. UPS will attempt to deliver your shoes up to 3 times before sending back to Gunnar & Troy. In the event that a shipment is routed back to Gunnar & Troy, we will attempt to send your shipment one more time before cancelling the order.

Returns. We accept returns on our products under two conditions:

  • Gunnar & Troy Error – should you receive product different from what you ordered, Gunnar & Troy will pay for shipment on shoes back to its warehousing facilities, as well as for shipment on the correct product back to you.
  • Customer Dissatisfaction – You may return new items still in their original condition within 30 days of delivery. Customer is responsible for all shipping charges to return shoes to Gunnar & Troy.

All returns must be verified by customer service. Gunnar & Troy is not responsible for any shoes returned without being assigned a return authorization by customer service.

All shipments must be sent back with a carrier that enables tracking. Gunnar & Troy is not responsible for lost, stolen or damaged goods.

Promotions, Offers and Discounts. From time to time GunnarandTroy.com will have special promotions or offers. These deals will be offered for a defined period of time specified in the offer notice. In all cases previous sales are excluded. Offers are limited to in stock merchandise only. Any merchandise purchased during a promotional period may be returned or exchanged at the discounted rate only. There are no rainchecks. If you have questions regarding any offer please contact us.

Limited Warranty. Shoes sold through the Gunnar & Troy Shop are warranted against defects in materials and workmanship for 90 days from the date of receipt. Manufacturer’s defects will be determined by Gunnar & Troy. Valid claims will receive a full refund. Improper fit is not valid criteria for warranty. Warranty is valid only with proof of purchase from the Gunnar & Troy Shop online store. Misuse, abuse or alteration of product voids warranty. This warranty does not apply to shoes sold outside of this limited online promotion. Gunnar & Troy will not issue replacement product or credit for returned shoes that have experienced excessive wear or any type of abuse or mistreatments.

LIMITATIONS OF LIABILITY. Gunnar & Troy does not assume any responsibility, or will it be liable, for any damages to, or any viruses that may infect, your computer, telecommunication equipment, or other property caused by or arising from your access to, use of, or browsing this website, or your downloading of any information or materials from this website. IN NO EVENT WILL Gunnar & Troy, OR ANY OF ITS RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS, AFFILIATES, AGENTS, SUCCESSORS OR ASSIGNS BE LIABLE TO YOU OR ANYONE ELSE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOST PROFITS, LOST DATA OR BUSINESS INTERRUPTION) ARISING OUT OF THE USE, INABILITY TO USE, OR THE RESULTS OF USE OF THIS WEBSITE, ANY WEBSITES LINKED TO THIS WEBSITE, OR THE MATERIALS, INFORMATION OR SERVICES CONTAINED ON ANY OR ALL SUCH WEBSITES, WHETHER BASED ON WARRANTY, CONTRACT, TORT OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING LIMITATIONS OF LIABILITY DO NOT APPLY TO THE EXTENT PROHIBITED BY LAW. PLEASE REFER TO YOUR LOCAL LAWS FOR ANY SUCH PROHIBITIONS.

Miscellaneous. Use of the Site is limited to persons over the age of 18. This Site is created, owned and operated by Gunnar & Troy, with its principal place of business in the State of Florida. As such, this Legal Statement shall be governed by and construed in accordance with the laws of the State of Florida, without giving effect to any principles of conflicts of law. You agree that any action at law or in equity arising out of or relating to this Legal Statement shall be filed only in the state or federal courts located in Palm Beach County, Florida, and you hereby submit to the personal jurisdiction of such courts. Any provision of this Legal Statement that is determined for any reason to be unlawful, invalid, void, or for any reason unenforceable, shall not affect any other portion of this Legal Statement. Gunnar & Troy reserves the right to make changes to the Site and to this Legal Statement at any time by posting such changes to this page and without notice to you. Your continued use of the Site following the posting of such changes shall be deemed your acceptance of such changes. This is the entire agreement between us relating to the subject matter herein.

Gunnar & Troy reserves the right to add, delete or limit users to the Site. Gunnar & Troy policy does not allow the sharing of login information. If you do not adhere to this policy, Gunnar & Troy maintains the right to delete your user profile.

Revisions to these Site Use Terms and Conditions. These Site Use Terms and Conditions may be revised at any time and from time to time by updating this posting. You should visit this page from time to time to review the then current Site Use Terms and Conditions because they are binding on you. Certain provisions of these Site Use Terms and Conditions may be superseded by legal notices or terms located on particular pages of this website. Your continued use of this website after any changes to these terms and conditions are posted will be considered acceptance of those changes.